Comedienne Elsa Majimbo Urges Travelers to Boycott Kenya Airways After 'Bad' Experience

I agree, Pride comes before a fall. The forces that elevated her, will drop her like hot potato when a new thing shows up, just wait.....

Why do we always feel as if seeking accountability and a better service out of an experience is negative? No wonder there is no gradual improvement because we do not ask for better and readily accept mediocre in the name of humility, patriotism etc..

Whose way home Mr.Crocodile?Who are ok with inconvenience?Who are WE & OUR?Leave Manjimbo alone.She has the right to complain and you must be a fool to describe it as pride.

Yeap, I think her new found fame is getting in to her head.This is such a minor incident to call for boycott.THe luggage is not lost,just delay,Yes an inconvenience.These workers are human beings prone to make mistakes. If she had been pushed out of her seat to let a muzungu sit,then,i would back her totally,financially as well.

In experience that comes with youth.

Apparently to the many so-called "experienced" travellers who are putting down this young girl, understand she's exercising HER choice after INDEPENDENTLY coming to that logical conclusion of HER experience based on HER money paid
This mentality of we, us, home-carrier and all smacks of crab mentality, groupthink that is responsible for the mess (actually rot) at KQ. If you choose to offer a paid (consumer) service, then know your consumers (customers) can choose you vs your competitor and vice versa. They are in no way obliged to patronize you. These are the same idiots who run to defend their tribal MP,MCA thief when caught stealing and wonder why things never change.
Yes, she may be young (unexperienced) but I bet you her accountability standards are way higher than yours and she is already on her way to world class airline service, leaving these other old timers to wallow in KQ mediocrity. Treating customers like crap is a no no. Yes bags remain but its the SERVICE that makes a worlds difference.
As for KQ, where do I even begin... Its been insolvent for last 4 years...meaning travellers have already spoken. Yes ET, KLM or even Congo airlines have their home court advantage but at the end of the day, you cant survive if YOUR OWN people (ignore) boycott your services as is happening there. The reasons are many and documented by many analysts and media reports so unless you choose to ignore those too, the signs were always there. Heres a few for those too lazy to google: Rampant nepotism, Lack of professionalism, Inferior customer service thats borderline racism, Pathetic leadership (past and current CEOs) and my fave pet peeve- having one of the most highly paid CEOs- Allan Kilavuka despite such continued terrible financial performance. All this doesnt even include the market forces.
For those who recall during COVID air lockdown, ET ferried off its nationals from many places back home for low fees. KQ despite its new US reach was only doing london to Nairobi at a higher fee than other airlines were offering from the US. In other words, ET was cheaper to fly to Nbi from the US, than that monthly london to Nbi airlift. You still want to call it your national home carrier? Did you know those planes are not owned by KQ but by the banks after it defaulted on its loans??
Anyway, its all moot as the govt wants to merge it with KAA and do some acrobatic stunts to keep it alive. And yes, Id rather shut down that taxpayer losing crapfest and let the flowers use a diff airline than subsidizing taxpayer money annually for these few tourism and flower businesses. Let them pay full fare vs offering an indirect subsidy or do other activities that do not result in a net loss to taxpayers.
And yes stand behind that inexperienced eastlands girls' decision and hire her anytime over these useless dumb pacifists whove made a career in life bending over to the man.