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Ugandan socialite Zari Hassan has slammed Kenya Airways over the loss of her luggage that she claims contained expensive gifts.
Airing her complaint through Instagram on Monday, Ms. Hassan claimed her expensive suit and perfumes gifted to her during her birthday were stolen in a KQ flight from Dubai.
The social media celebrity went ahead to highlight other problems she encountered with Kenya Airways in the past but chose to ignore it.
“So disappointed in Kenya Airlines. I’ve been loyal, but you always do me wrong. The other times I’ve ignored, but not today. All my perfumes I received as gifts from my friends in Dubai just disappeared. What am I supposed to wear for my meeting?” Zari posed.
She added: “Let’s not ignore the fact that your flights are always delayed and no explanations are given to passengers, still I ignored. I’ve never been on a KQ flight that is on time. Shame on you. @officialkenyaairways you have my return date better make sure someone finds me in the lounge and return what belongs to me. I didn’t travel for free, you set me back $2440, now I want what’s mine back Period! And we will end this relationship in peace.”
She further noted that the loss of her luggage cost her a client even as she threatened to end her relationship with the airline.
“…Am disappointed, you just lost me a client, enough is enough.” she lamented.
Kenya Airways is yet to respond to her complaint.
Comments
Zari Hassan, I understand your frustrations, but knowing what kenya is all about, there is something called insurance which covers your luggage.
Next time please add it on when purchasing your ticket.
Why do we have to go an extra mile to buy expensive insurance? KQ needs to act, launch an investigation and fire the thieves! Eliminate the cause: we the clients have a right not to be stolen from! KQ and JKIA employees are notoriously known to steal. Let’s call it!!
You can fly with Uganda airlines. Leave Kenya airways and not airlines for Kenyans Be patriotic to Uganda! Period!
Go In peace and leave us with our Kenya airways; always is and will be the pride of Africa. We are not Kenya airlines fyi! Fly with air Uganda if there exists one! Period!!
But even you seriously, how did you decide to fly with KQ? Pole sana
You can use other airlines including Uganda airways (if there is anything like that). Why continue to fly KQ when they continue stealing your stuff. It is not the only airline in Africa.