US Embassy In Nairobi Simplifies Visa Process

Printer-friendly versionPDF version

The United States Embassy in Nairobi has introduced a new system of visa application.

The Embassy said on Thursday that visa application would now be faster, simpler and less stressful for Kenyans seeking to travel to the United States as they would now be able to pay for their visas at any Postbank branches or through M-Pesa.

Previously, the payment could only be made at selected branches of Commercial Bank of Africa.

"Under the new procedures, applicants will be able to schedule a non-immigrant visa appointment via a new website at http://kenya.usvisa-info.com or through the assistance of a new call centre," said a statement from the Embassy.

The new system became operational on Tuesday.

"Unfortunately we are experiencing several technical problems during the transition period and those contacting the call centres have faced long wait times and there have been problems registering through the Internet site," the statement read.

"Other applicants have paid at Postbank but have been unable to schedule an appointment.  We apologise for these inconveniences," it further said.

The Embassy assured that they were aware of the hiccup and were working to resolve them.

"We anticipate that the system will be functioning properly soon and we thank you for your patience as we seek to improve the visa experience for all Kenyans," the statement read.

The new call centre numbers are (254 20) 500 6656 (in Kenya) or (0001 703) 439-2302 (in the United States).

http://www.capitalfm.co.ke/news/Kenyanews/US-embassy-simplifies-visa-process-12352.html

Susan Minayo Obunyasi's picture
Susan Minayo Obunyasi

Very frustrated by not getting through to you! Kj

Susan Minayo Obunyasi's picture
MANJEET SINGH SEMBI

UNABLE TO LOG IN - VERY FRUSTRATING INDEED!

Susan Minayo Obunyasi's picture
PATEL JD

HAVE PAID MY FEES .. HOW DO I GET AN APPOINTMENT PL .. VERY VERY FRUSTRATING PL .

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions to Mwakilishi.com.
Image CAPTCHA
Enter the characters shown in the image.

Facebook Comments Box

Follow us on Twitter @mwakilishi.

Featured Article

H.E. Ambassador Robinson Njeru Githae, Kenya’s new ambassador to the United States, formally presented his credentials to U.S. President Barack on Tuesday, November 18, 2014 at an Ambassadors’ Credentialing Ceremony held at the Oval Office of the...

1967 reads

Featured Article

Early this week, a group of men pounced on a middle-aged woman and stripped her naked for allegedly being inappropriately dressed.

The incident which has since attracted the attention of the Director of Public Prosecution, Keriako Tobiko ha...

4090 reads

Featured Article

You know that things are thick when citizens living in the diaspora decide to intervene for wrongs committed in their countries in a bid to salvage a situation. The stripping incident not only affected women locally but also the Kenyan women who l...

6227 reads

Featured Article

US President Barack Obama on Thursday delivered a speech on the steps he will be taking on immigration using his executive authority. The president announced temporary relief from deportation of some undocumented immigrants - those who have lived...

2045 reads

SYNDICATED NEWS FEEDS

Aggregated Feeds