US Embassy In Nairobi Simplifies Visa Process

Printer-friendly versionPDF version

The United States Embassy in Nairobi has introduced a new system of visa application.

The Embassy said on Thursday that visa application would now be faster, simpler and less stressful for Kenyans seeking to travel to the United States as they would now be able to pay for their visas at any Postbank branches or through M-Pesa.

Previously, the payment could only be made at selected branches of Commercial Bank of Africa.

"Under the new procedures, applicants will be able to schedule a non-immigrant visa appointment via a new website at http://kenya.usvisa-info.com or through the assistance of a new call centre," said a statement from the Embassy.

The new system became operational on Tuesday.

"Unfortunately we are experiencing several technical problems during the transition period and those contacting the call centres have faced long wait times and there have been problems registering through the Internet site," the statement read.

"Other applicants have paid at Postbank but have been unable to schedule an appointment.  We apologise for these inconveniences," it further said.

The Embassy assured that they were aware of the hiccup and were working to resolve them.

"We anticipate that the system will be functioning properly soon and we thank you for your patience as we seek to improve the visa experience for all Kenyans," the statement read.

The new call centre numbers are (254 20) 500 6656 (in Kenya) or (0001 703) 439-2302 (in the United States).

http://www.capitalfm.co.ke/news/Kenyanews/US-embassy-simplifies-visa-process-12352.html

Susan Minayo Obunyasi's picture
Susan Minayo Obunyasi

Very frustrated by not getting through to you! Kj

Susan Minayo Obunyasi's picture
MANJEET SINGH SEMBI

UNABLE TO LOG IN - VERY FRUSTRATING INDEED!

Susan Minayo Obunyasi's picture
PATEL JD

HAVE PAID MY FEES .. HOW DO I GET AN APPOINTMENT PL .. VERY VERY FRUSTRATING PL .

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions to Mwakilishi.com.
Image CAPTCHA
Enter the characters shown in the image.

Facebook Comments Box

Follow us on Twitter @mwakilishi.

Featured Article

Kora Hardy, the reigning Miss Kenya USA, is the Kenyan delegate in this year’s Miss Africa USA pageant, which takes place August 9, 2014 in Rockville, Maryland.

Born in Kenya and raised in Maryland, Kora Hardy is running on the platform of...

2790 reads

Featured Article

H.E. Hon. Uhuru Kenyatta, C.G.H. President and Commander-in-Chief of the Defence Forces of the Republic of Kenya will be in Washington, DC to attend the US-Africa Leaders Summit which is scheduled to take place in August, 2014.

During this...

2762 reads

Featured Article

It's official: Lupita Nyong'o is having the best year ever!

In March, she won an Oscar for her role in 12 Years a Slave. Three months later, the Yale University graduate joined the cast of Star Wars: Episode VII. And now, Nyong'o's landed h...

4800 reads

Featured Article

Prof Ngugi wa Thiong’o has congratulated and praised a Kenyan student studying in the UK for achieving an outstanding First Class honours degree in Aerospace engineering. The world-renowned writer said: “I would like to congratulate Jepleting fo...

13823 reads

SYNDICATED NEWS FEEDS

Aggregated Feeds