US Embassy In Nairobi Simplifies Visa Process

The United States Embassy in Nairobi has introduced a new system of visa application.

The Embassy said on Thursday that visa application would now be faster, simpler and less stressful for Kenyans seeking to travel to the United States as they would now be able to pay for their visas at any Postbank branches or through M-Pesa.

Previously, the payment could only be made at selected branches of Commercial Bank of Africa.

"Under the new procedures, applicants will be able to schedule a non-immigrant visa appointment via a new website at http://kenya.usvisa-info.com or through the assistance of a new call centre," said a statement from the Embassy.

The new system became operational on Tuesday.

"Unfortunately we are experiencing several technical problems during the transition period and those contacting the call centres have faced long wait times and there have been problems registering through the Internet site," the statement read.

"Other applicants have paid at Postbank but have been unable to schedule an appointment.  We apologise for these inconveniences," it further said.

The Embassy assured that they were aware of the hiccup and were working to resolve them.

"We anticipate that the system will be functioning properly soon and we thank you for your patience as we seek to improve the visa experience for all Kenyans," the statement read.

The new call centre numbers are (254 20) 500 6656 (in Kenya) or (0001 703) 439-2302 (in the United States).

http://www.capitalfm.co.ke/news/Kenyanews/US-embassy-simplifies-visa-process-12352.html

Susan Minayo Obunyasi's picture
Susan Minayo Obunyasi

Very frustrated by not getting through to you! Kj

Susan Minayo Obunyasi's picture
MANJEET SINGH SEMBI

UNABLE TO LOG IN - VERY FRUSTRATING INDEED!

Susan Minayo Obunyasi's picture
PATEL JD

HAVE PAID MY FEES .. HOW DO I GET AN APPOINTMENT PL .. VERY VERY FRUSTRATING PL .

Susan Minayo Obunyasi's picture
Wanjiru

Goodness, I am feeling frustrated. How do I schedule an appointment? Who do I call? :( :(

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions to Mwakilishi.com.
Image CAPTCHA
Enter the characters shown in the image.

Facebook Comments Box

Follow us on Twitter @mwakilishi.

Featured Article

Servano and his wife, Salvacion, have lived in the United States as legal permanent residents for over 30 years. Their four children are Americans, having been born in this country.

But when the Filipino couple applied for US citizenship in...

17782 reads

Featured Article

Dear Diasporan,

You have finally taken that step of courage and decided to return home. Back to the motherland full of opportunities and where you are determined to make a change.

Armed with your degree, you are convinced that you wi...

6276 reads

Featured Article

There are about three million Kenyans in the diaspora. Some have travelled legally, but many others have moved via perilous illegal routes, often putting their lives in danger. Some spend months or years in transit before they arrive at their fina...

2057 reads

Featured Article

When most people leave the country to  study abroad, they usually do so with  the hopes that it would make finding a job once they return much easier.

And so, armed with their certificates — some of them from world’s highly regard...

14552 reads

SYNDICATED NEWS FEEDS

Aggregated Feeds